The-K Soraksan Family Hotel (hereinafter referred to as the company) operated by The-K Hotel and resort(Co.) respects the personal information of users and it is complies with the Act on Promotion of Information and Communications Network Utilization and Information. The company notifies how and for what purposes the personal information provided from users is used and what actions are taken for personal information protection through the personal information handling policy. In case that the personal information handling policy is revised, it will be notified via web site notices(or individual notice).
The-K Soraksan Family Hotel allows users to access most of contents with no restriction even if they did not sign up for the membership. If you want to use the membership service of the company, then you must enter the following information. Even if you decide not to enter optional items, there will be no restriction of your service use.
1. Scope of personal information collection
2. Personal information collection items
Website membership signing
Room reservation
3. How to collect the personal information
The company collects the personal information through the homepage(membership signup, reservation consulting, voice of customer, online survey, event application), paper, tel, fax and so on. In addition, during the course of service use or business handling, the following information can be created and collected.
For satisfactory services, the company collects the personal information under the following goals.
1. Once the goals of personal information collection or supply are achieved, The-K Soraksan Family Hotel will immediately discard the personal information. The specific discarding date is shown as follows.
A. Membership signup information (internal policy): withdrawing the membership, it will be stored for one year for the purpose of revisit awareness services.
2. But even if the goal of collection or supply is achieved, if there is a need for preserving it according to the commerce laws and so on, then company will retain the persona information for some periods as follows.
The-K Soraksan Family Hotel basically handles the personal information within the scope indicated for collection and use and only in case that it falls under the category of Article 17 of the personal information protection act including special provisions of the law or consent from the information subject, it will be provided to a third party.
Recipient | goals of collection and use | collection and use item | retention periods |
---|---|---|---|
KTCU | union membership checkup | name, member number, birthdate, mobile phone number | 5 years |
Sanha IT | Union member inquiry and member service supply | name, member number, birthdate, mobile phone number | when the goal of supply is achieved |
2. In the following cases, according to the relevant laws, it is possible to provide the personal information without consent from the member.
For improved services, the company is consigning the duties of personal information handling to external companies as follows.
In principle, the company immediately discards the personal information once the goal of personal information and collection is achieved
* Discarding procedures and methods are shown as follows.
Customers are allowed to peruse or correct the personal information registered. In case of perusal or correction of the personal information in ledger, make sure to contact the personal information manager or staff via paper, telephone or email. We will take necessary actions immediately. If you, customer demands a correction on errors in the personal information, the personal information will not be used or provided until a correction is completed.
* In case of being able to restrict perusal or correction on the personal information
1. To provide individual customized service to users, the company uses cookies to save and frequently retrieve the use information.
2. Cookie refers to small size data sent to the web browser on the PC of users from the server(http) used for operation of the website and it is sometimes saved in the HD of the PC of users.
1. Behavioral information item collected
2. How to collect the behavioral information
3. Behavioral information recipient
4. Google, Kakao, logger, Naver, wider planet, Idea Key Co. Inter Major Co.
5. Behavioral information retention/use periods and how to handle the information afterward
6. User’s control rights exercise methods
- Customer can adjust the browser setting to reject cookie saving and so on to reject use.
· Web browser
· Smartphone
(※ Depending on the version of OS, the method can differ slightly.)
7. User damage relief methods inquiry from customers
When handling the personal information, the company is seeking out technical and managerial measures as follows to secure the safety and prevent loss, theft, leakage, tampering, falsification or damage of the personal information.
② Countermeasures against hacking and etc
③ Minimization and training of staff handling the personal information
④ The duties of handling the personal information is limited to only certain employees in charge and they are frequently trained to make sure that they always comply with the personal information handling policies
The company is comprehensively responsible for the business associated with personal information handling and designates the following personal information protection manager and department for the sake of complaint handling and damage relief of the information subject in relation to personal information handling.
Classification | Charge | Contac |
---|---|---|
Personal Information Protection Manager | CEO : Lee jungwoo |
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Personal Information Protection Manager | Seorak Sales Department : Yoon Woong |
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While using the company’s service, users are welcome to report about any personal information related complaints to the personal information manager or department. The company will provide users with immediate and satisfactory answers regarding their complaints. In case that you need to report or discuss about other personal information infringement incidents, please contact the following organizations.
2. In case that ads information is sent via emails and so on for online marketing such as product information, The-K Soraksan Family Hotel shall take necessary actions to make sure customers can easily find it by using the email title or main body.
In case of addition, deletion or modification of the current personal information handling policy, make sure to notify it on the notice section of the homepage before the enforcement.
The abovementioned The-K Soraksan Family Hotel ’s personal information handling policy becomes effective starting on May 27, 2024.