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Visitor Information
Reservation Advance Payment
| Bank | Nonghyup |
|---|---|
| Account Number | 607081-55-000174 |
| Account Holder | The-K Hotel & Resort Jirisan Family Hotel |
- The entire bill of the stay must be paid in advance. Moreover, the name on the reservation must match the name of the sender. We request our guests to contact us via phone if the names differ before and after sending the payment. Failure to do so will prevent us from confirming your payment and may result in the cancellation of your reservation.
- For credit card payments, we request our guests to contact us via phone after making the reservation.
Cancellation Policy
| Classification | Cancellation Charges | |||||
|---|---|---|---|---|---|---|
| 7–6 days before | 5–4 days before | 3–2 days before | 1 day before | Date of check-in | ||
| Low season | Weekday | - | - | - | 10% | 20% |
| Weekend | - | - | - | 20% | 30% | |
| High-Season | Weekday | 10% | 30% | 50% | 80% | 80% |
| Weekend | 20% | 40% | 60% | 90% | 90% | |
- Cancellation charges are based on the total bill of stay.
- High season: High-season dates may be subject to change (includes holiday dates in each month).
- Weekend: Friday and Saturday, the day before holidays
Additional Guests
| Classification | Standard Occupancy | No. of Additional Guests Permitted | Notes |
|---|---|---|---|
| Bronze(56㎡) | 3 | 1 | - |
| Silver(66㎡) | 4 | 2 | - |
| Gold(76㎡) | 5 | 3 | - |
| Royal(125㎡) | 5 | - | N/A |
- The room is assigned on the day of check-in at the front desk.
- Additional guest charges of KRW 10,000 per guest, per night are applicable for elementary schoolers onward.
(Failure to report the additional guest will double the charges) - Additional bedding may be rented at KRW 10,000 separately from additional guests, but amenities other than bedding are not available for rental.
Check-in and Check-out Information
* Time
| Classification | Check-in | Check-out | Notes |
|---|---|---|---|
| Low season | 15:00 | 11:00 | Outside High Season |
| High-Season | 15:00 | 11:00 | July-Agust |
* Late Checkout Fees
| Classification | Rate | Notes |
|---|---|---|
| 12:00~15:00 | 30% of the room rate | Late checkouts are not available during summer high seasons |
| 15:00~17:00 | 50% of the room rate | |
| after 17:00 | Room rate for 1-night stay |
* Checkout process
- The-K Jirisan Family Hotel requests our guests to voluntarily clean up the room before checkout.
- Please wash all cooking utensils and dishes used, and please separate the trash and the recyclable items and take them out to the 1st-floor outdoor trash bin.
- Please make sure to return the room key to the front desk.
Room Amenities
- Rooms in The-K Jirisan Family Hotel are condominium type and include cooking utensils and other amenities However, frying pans are not available, and utensils other than those available in the room may not work with the induction stove.
- Guests are encouraged to bring their own basic amenities (shampoo, body wash), hair conditioner, toothbrush, and toothpaste.
Caution
- Guests are required to reimburse damaged or lost amenities.
- Guests who cause disturbances, such as loud noises or violence, will be required to leave the premises.
- Open-flame cooking devices, such as portable gas stoves or electric grill, are not allowed in the rooms.
- The presence of pets on our premises is prohibited because of potential inconveniences to other guests and allergic reactions. Please note that the responsible guest will be required to leave the premises if pets are discovered within the premises.
- To ensure a comfortable environment for all, we kindly ask all guests to refrain from open-flame frying (grilled pork, grilled fish, etc.) in the room.
